Refund and Returns Policy
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- Refund and Returns Policy
At Finbona Manufactures, we strive to provide our customers with exceptional products and a delightful shopping experience. However, we understand that there may be instances where you might need to return or seek a refund for your purchase. Please review our refund policy below:
Eligibility for Refunds:
To be eligible for a refund, you must have purchased the product directly from our official website or authorized sales channels.
Refunds are applicable within 30 days from the date of purchase.
Return Process:
If you are not completely satisfied with your purchase, please contact our customer support team at [contact email/phone number] to initiate the return process.
Please provide your order details, reason for return, and any supporting information to assist us in processing your request promptly.
Refund Conditions:
The returned product must be in its original condition, unused, and in its original packaging.
We reserve the right to refuse a refund if the returned product is damaged or does not meet the eligibility criteria mentioned above.
Refunds will be issued in the original payment method used for the purchase.
Return Shipping:
Customers are responsible for the shipping costs associated with returning the product unless the return is due to a mistake on our part or a defective item.
We recommend using a trackable shipping service and retaining proof of shipment for your reference.
Processing Time:
Once we receive the returned product, our team will inspect it to ensure it meets the refund criteria. After verification, we will process the refund within [number of days] and notify you via email regarding the status of your refund.